Got a question about your account, deposits, sports betting, or withdrawals? This money pot FAQ page covers the most common topics Filipino players ask about. Browse by category below or scroll through all questions to find the answer you need fast. If you still need help after reading, the Register and Login pages are always a click away.
Account & Registration
Deposits & Withdrawals
Sports Betting
Casino & Live Games
Everything you need to know about creating and managing your money pot account.
Creating a money pot account is free and takes less than two minutes on any device. Head to the Register page and fill in your full name, a valid email address, your Philippine mobile number, and a secure password. Once you submit the form, check your inbox for a verification email and click the confirmation link to activate your account. After verification you can log in immediately and start exploring sports betting, live casino tables, and slots — all in Philippine pesos. If you do not receive the verification email within a few minutes, check your spam or junk folder before requesting a new one. All new accounts are subject to a quick identity check to keep the platform safe for every Filipino player.
You must be at least 21 years old to register and play on money pot, in line with Philippine gaming regulations. During the registration process you will be asked to confirm your date of birth, and our compliance team may request a valid government-issued ID to verify your age before your account is fully activated. Accepted documents include a Philippine passport, driver's licence, SSS card, or any other government-issued photo ID. Providing false information about your age is a violation of our Terms and Conditions and may result in permanent account closure. We take responsible gaming seriously and encourage all players to review our Responsible Gaming page for guidance on playing safely.
No — each player is permitted to hold only one active money pot account at any time. Creating duplicate accounts is a breach of our Terms and Conditions and may result in all associated accounts being suspended and any balances being forfeited. If you have accidentally created a second account, contact our support team immediately so we can merge or close the duplicate without affecting your main account. Our system automatically flags accounts that share the same email address, mobile number, or payment method to prevent duplicate registrations. If you are having trouble accessing your existing account, use the password reset option on the Login page rather than creating a new one.
If you have forgotten your password, go to the Login page and click the "Forgot Password" link below the sign-in form. Enter the email address associated with your money pot account and a password reset link will be sent to your inbox within a few minutes. Click the link in that email and follow the on-screen instructions to set a new password. For your security, reset links expire after 30 minutes — if yours has expired, simply request a new one. Choose a strong password that combines uppercase and lowercase letters, numbers, and symbols, and avoid reusing passwords from other websites. If you no longer have access to your registered email address, contact our support team for further assistance.
How money moves in and out of your account — all in Philippine pesos.
money pot supports a range of payment methods that are popular and convenient for Filipino players. You can fund your account using GCash, Maya, online bank transfers, and other locally supported e-wallets and banking channels. All deposits are processed in Philippine pesos, so there is no currency conversion fee to worry about. Most deposit methods are instant, meaning your balance is updated immediately after a successful transaction. To make a deposit, log in to your account, navigate to the cashier section, select your preferred method, and follow the on-screen instructions. Always use a payment method that is registered in your own name to avoid delays during verification.
Withdrawal processing times at money pot depend on the method you choose and whether your account has completed identity verification. E-wallet withdrawals via GCash or Maya are typically processed within a few hours once approved by our finance team. Bank transfers may take one to three business days depending on your bank. To avoid delays, make sure your account is fully verified before submitting a withdrawal request — unverified accounts may have withdrawals held pending document review. Withdrawals are paid out in Philippine pesos directly to the payment method you used for your most recent deposit. If your withdrawal has been pending for longer than expected, contact our support team with your transaction reference number for a status update.
Yes — money pot sets minimum and maximum deposit limits to ensure smooth processing for all players. The minimum deposit amount varies by payment method but is designed to be accessible for Filipino players at all budget levels. Maximum deposit limits are also in place per transaction and per day as part of our responsible gaming and anti-money-laundering commitments. If you need to deposit an amount above the standard daily limit, contact our support team to discuss your options. All limits are displayed clearly in the cashier section when you select your preferred payment method. We recommend reviewing the Responsible Gaming page to learn how deposit limits can help you stay in control of your spending.
How betting works on money pot — from placing your first wager to live casino tables.
money pot offers a wide range of sports markets tailored to Filipino fans, with PBA basketball, international football, boxing, volleyball, and basketball leagues from around the world all available on the Bet page. You can place pre-match bets before a game starts or take advantage of live in-play betting while the action is happening in real time. Odds are displayed in a format familiar to Filipino bettors and are updated continuously throughout each event. The platform also covers major international tournaments including the NBA, UEFA Champions League, and FIBA competitions. All bets are settled in Philippine pesos, so you always know exactly how much you stand to win before you confirm your wager. New sports markets and special events are added regularly, so check the Bet page often for the latest offerings.
The Live Casino section is available to all verified money pot account holders and can be reached directly from the main navigation by clicking Live Casino. Inside you will find real-time tables hosted by professional dealers, including baccarat, blackjack, roulette, and other popular card games that Filipino players enjoy. The live stream quality is optimised for both mobile data connections and Wi-Fi, so you can play smoothly whether you are at home or on the go. Each table shows the current minimum and maximum bet limits before you join, so you can choose a table that suits your budget. Live Casino games run around the clock, meaning there is always a seat available regardless of the time of day. A stable internet connection is recommended for the best experience, especially during peak evening hours.
Yes — money pot is built mobile-first, which means every game, betting market, and account feature works seamlessly on Android and iOS smartphones and tablets. There is no app download required; simply open your mobile browser, go to moneypot.win, and log in to access the full platform. The interface automatically adjusts to your screen size, keeping buttons large enough to tap comfortably and game graphics sharp on any resolution. Slots, live dealer tables, and sports betting are all fully playable on mobile without any loss of features compared to the desktop version. Mobile players can also make deposits and withdrawals, check their bet history, and manage account settings directly from their phone. For the smoothest experience, we recommend using an up-to-date version of Chrome or Safari on your device.
Your full bet history and recent wins are available inside your money pot account dashboard once you are logged in. You can filter your history by date range, game type, or sport to quickly find a specific wager or session. The Wins page also showcases notable recent payouts from across the platform, giving you a real-time sense of what other Filipino players are winning. Each bet record shows the event, your stake, the odds at the time of placement, and the final settlement result. This history is useful for tracking your activity and staying on top of your spending as part of responsible gaming. If you notice any discrepancy in your bet records, contact our support team with the relevant transaction details and we will investigate promptly.
If you did not find the answer you were looking for, the fastest way to get help is to log in to your money pot account and use the in-platform support chat. Not a member yet? Registration is free and takes under two minutes — join thousands of Filipino players already on the platform.