Gaming should always be fun. At money pot, we give every Filipino player the tools and information they need to stay in control, set healthy limits, and enjoy the platform safely.
money pot is built around the belief that entertainment and responsibility go hand in hand for every Filipino player.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. These limits help you stay within a budget that is comfortable for you and your household. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. Reducing a limit, on the other hand, takes effect right away with no delay. We encourage all players to review their limits regularly and adjust them to reflect their current financial situation.
If you feel you need a short break from gaming, you can activate a time-out period ranging from 24 hours up to six weeks. During a time-out, your account is temporarily suspended and you will not be able to place bets or access casino games. This feature is designed for players who want a brief pause without permanently closing their account. You can request a time-out at any time by contacting our support team at [email protected]. We will action your request promptly and confirm the suspension period in writing so you have a clear record.
For players who feel they need a longer break, self-exclusion allows you to block access to your money pot account for a minimum of six months or on a permanent basis. Once self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed, ensuring you have genuine protection during a difficult time. To request self-exclusion, contact our support team and we will process your request within one business day. We take self-exclusion requests seriously and treat all such communications with complete confidentiality. If you are struggling with problem gambling, we strongly encourage you to use this tool alongside professional support services available in the Philippines.
Knowing the warning signs early makes it easier to take action before gambling becomes a serious problem.
One of the clearest warning signs is consistently spending money on gambling that was intended for essential expenses such as rent, food, or bills. If you find yourself borrowing money, selling possessions, or hiding financial losses from family members, these are serious indicators that gambling may be causing harm. It is important to be honest with yourself about how much you are spending and whether it is affecting your financial stability. Setting a strict budget before you play — and sticking to it — is one of the most effective ways to keep gaming enjoyable. If you have already crossed this line, please reach out to our support team or a professional counselling service immediately.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost — is one of the most common and dangerous patterns associated with problem gambling. This behaviour often leads to larger losses and can quickly spiral out of control, causing significant financial and emotional distress. Healthy gambling means accepting that losses are a normal part of the experience and walking away when your session budget is spent. If you notice that you regularly increase your bets after a losing streak or feel compelled to keep playing until you recover your losses, please consider using our deposit limit or time-out tools. Speaking to someone you trust about your gambling habits can also be an important first step toward regaining control.
When gambling begins to interfere with your work, relationships, sleep, or mental health, it has moved beyond entertainment and become a problem that needs to be addressed. Signs include neglecting responsibilities, withdrawing from friends and family, feeling anxious or irritable when not gambling, and thinking about gambling constantly throughout the day. If people close to you have expressed concern about your gambling habits, it is worth taking their observations seriously rather than dismissing them. Money pot encourages all players to maintain a healthy balance between gaming and other aspects of life. If you recognise these signs in yourself, please use our self-exclusion tool or contact a professional support service in the Philippines.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. You canreach out to the following organisations for confidential support and counselling. These services are free and available to anyone who needs assistance, regardless of the severity of the problem. Do not wait until things feel unmanageable — early support leads to better outcomes for you and your family.
Money pot strictly prohibits anyone under the age of 21 from registering or playing on the platform, in line with Philippine gaming regulations. We use identity verification procedures during registration to confirm the age of all new players. If you are a parent or guardian, we encourage you to use parental control software to prevent minors from accessing online gaming platforms. Any account found to belong to an underage player will be immediately suspended and all funds returned. Please help us keep gaming safe by reporting any suspected underage access to [email protected].
Simple habits that keep your gaming experience positive, balanced, and within your control.
Decide exactly how much money you are comfortable spending before you open any game, and treat that amount as your entertainment budget for the session. Never use money that is earmarked for rent, groceries, utilities, or other essential household expenses. Once your session budget is gone, close the platform and do something else — there is always another day to play. Using money pot's built-in deposit limit feature makes it easy to enforce your budget automatically without relying on willpower alone. Reviewing your spending at the end of each month is also a great habit that keeps you aware of your overall gaming costs.
It is easy to lose track of time when you are enjoying casino games or live betting, so setting a timer before each session is a practical way to stay in control. Decide in advance how long you want to play — whether that is 30 minutes or two hours — and stop when the timer goes off regardless of whether you are winning or losing. Taking regular breaks during longer sessions helps you stay mentally fresh and make better decisions. Avoid playing late at night when you are tired, as fatigue can impair your judgement and lead to impulsive bets. Balancing gaming with other hobbies, social activities, and rest is the key to keeping it enjoyable long-term.
The most important principle of responsible gaming is to treat every session as entertainment, not as a way to make money or solve financial problems. Wins are exciting, but they should be seen as a bonus rather than an expectation — the house always has a mathematical edge over time. If you find that gaming stops feeling fun and starts feeling stressful or compulsive, that is a clear signal to take a break and reassess. Sharing your gaming experiences with friends or family in an open way can help keep things in perspective and prevent secrecy from developing around your habits. Money pot wants every Filipino player to finish each session feeling good, whether they won or lost.
Quick answers to the questions Filipino players most often ask about staying safe on money pot.
You can set a deposit limit by logging into your account and navigating to the responsible gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. The limit takes effect immediately once you save your preference, so you will not be able to deposit beyond that amount within the chosen period. If you wish to lower your limit, the change is applied straight away. If you wish to raise it, a mandatory cooling-off period applies to give you time to reconsider. If you need assistance setting up your limits, our support team at [email protected] is happy to guide you through the process.
Self-exclusion is designed to be a firm commitment, so your account cannot be reopened until the full exclusion period you selected has elapsed. For a minimum six-month exclusion, you would need to wait at least six months before submitting a request to reactivate your account. For permanent self-exclusion, the account closure is irreversible. When the exclusion period ends, you will need to contact our support team and go through a brief review process before access is restored. We strongly recommend that players who have self-excluded also seek support from a professional counselling service during their exclusion period to address the underlying concerns that led to the decision.
Yes — money pot is designed for adult players aged 21 and above in the Philippines, and we take player safety seriously at every level of the platform. We provide a full suite of responsible gaming tools including deposit limits, time-outs, and self-exclusion to help players manage their activity. Our platform uses secure encryption to protect your personal and financial data, and all transactions are processed through reputable payment providers. We also have a dedicated support team available to assist with any concerns related to your account or gaming habits. As long as you play within your means, treat gaming as entertainment, and make use of the tools available to you, money pot can be a safe and enjoyable experience.
If you are concerned about a family member's gambling habits, the most important first step is to have an open and non-judgmental conversation with them about what you have observed. Avoid accusatory language and focus on specific behaviours and their impact on the household. Encourage them to speak with a professional counsellor or contact the PAGCOR Responsible Gaming Hotline for confidential support. If the person has an account on money pot, you can contact our support team at [email protected] to discuss the situation — we can provide guidance on the tools available and, where appropriate, take steps to protect the account. Remember that recovery from problem gambling is possible with the right support, and your concern as a family member can make a real difference.
All new players are required to submit valid government-issued identification during the registration and KYC (Know Your Customer) process, which confirms that they are at least 21 years of age as required under Philippine regulations. Our compliance team reviews submitted documents carefully, and accounts that cannot be verified will not be approved for real-money play. If we have reason to believe that an account belongs to an underage individual at any point, we will suspend the account immediately and investigate. We also encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gaming platforms. Protecting young people from gambling harm is a responsibility we take very seriously at money pot.
Gaming is at its best when it stays fun. If you have questions about responsible gaming tools or need support, our team is here for you. You can also visit our FAQ page for more help, or create a free account and start playing responsibly today.