This Privacy Policy explains how money pot collects, uses, stores, and protects your personal information when you use our platform. By registering an account or using any part of our service, you agree to the practices described here. This policy applies to all players accessing the platform from the Philippines.
When you register and use the money pot platform, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents — such as a government-issued ID — may be requested to confirm your eligibility and comply with anti-money laundering requirements. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.
Your personal data is used to create and manage your account, process deposits and withdrawals, verify your identity, and provide customer support. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Technical and behavioural data helps us detect and prevent fraud, identify unusual account activity, and maintain the integrity of the platform for all players. We may use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify you individually. We do not use your personal information to send unsolicited marketing communications without your explicit consent, and you may withdraw that consent at any time by contacting our support team.
money pot does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and fraud prevention partners — but only to the extent necessary to perform those services and under strict confidentiality agreements. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks. While no system can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any security incidents that may affect your data.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and record-keeping obligations. Account information is typically retained for a minimum of five years following account closure to satisfy regulatory requirements. Technical logs and session data are retained for shorter periods in line with their operational purpose and are securely deleted once no longer needed. If you request the deletion of your account and personal data, we will action your request promptly, subject to any legal obligations that require us to retain certain records. You may contact our support team at any time to enquire about the specific retention periods that apply to your data.
As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation. You have the right to request access to the personal information we hold about you, to correct any inaccuracies, and to request deletion of your data where there is no legal basis for continued retention. You may also object to certain types of processing, request that we restrict how we use your data while a complaint is being resolved, and request a copy of your data in a portable format. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity. We will respond to all valid data subject requests within a reasonable timeframe and in accordance with our legal obligations.
The money pot platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and help us understand how players interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us identify which features are most useful and where improvements can be made — these are only activated with your consent. We do not use third-party advertising cookies or share tracking data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain platform features.
If you have any questions about this Privacy Policy or how your personal data is handled, you are welcome to contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within five business days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant Philippine data protection authority. We take all privacy concerns seriously and are committed to resolving them fairly and transparently. This policy may be updated from time to time to reflect changes in our practices or applicable regulations, and the current version will always be available on this page.
Quick answers to what Filipino players most often ask about data and privacy on money pot.
No — money pot does not sell your personal data to any third party under any circumstances. Your information is only shared with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and only under strict confidentiality agreements. We do not share your data with external advertising networks or marketing companies without your explicit consent. All third parties who handle your data on our behalf are required to comply with applicable data protection standards. If you have concerns about how your data is being used, you can contact our support team at [email protected] at any time.
You can request the deletion of your personal data at any time by contacting our support team at [email protected]. Please include your registered email address and a brief description of your request so we can verify your identity and process it efficiently. We will action valid deletion requests promptly, subject to any legal obligations that require us to retain certain records — for example, transaction history may need to be kept for a minimum period under Philippine anti-money laundering regulations. Once the mandatory retention period has passed, your data will be securely deleted from our systems. We will confirm the outcome of your request in writing once it has been processed.
Yes — all payment information transmitted through the money pot platform is encrypted using secure protocols, and we work only with reputable payment processors who maintain their own high security standards. We do not store full card numbers or sensitive payment credentials on our own servers. Payment data is handled in accordance with applicable financial security standards and Philippine regulations governing electronic payments. Our platform undergoes regular security assessments to ensure that payment processing remains safe and reliable for all Filipino players. If you ever notice any suspicious activity on your account, please contact our support team immediately so we can investigate and take appropriate action.
Yes — when we make material changes to this Privacy Policy, we will update the "Updated 2025" date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange account closure and data deletion. Minor clarifications or formatting updates that do not affect how your data is used will not trigger a separate notification.
Have questions about your privacy rights or how money pot handles your information? Our support team is ready to help. You can also visit our FAQ page for quick answers, or create a free account and start playing today.